Support & Help

How to Get Help with Your Web Hosting, Domain or Website.

Web Technology Queensland guarantees to provide you personal support. What this means in practice is that unlike many other hosting companies, we provide a real support manager to your hosting account. We also limit the number of websites each manager is responsible for. This means that your manager will know your account personally and be able to provide better support. Contact us, and we will provide the cell number of your personal hosting support manager, for more direct service anytime day or night.

In addition, there are a number of ways to go about obtaining support:

Check the Knowledge Base: We already have an archive of answers to many common questions. Why don't you take time to have a look. The answer you need may already be there.

Open a Support Ticket: There are two ways you can open a support ticket. The easiest is to simply send an email to and it will open that ticket for you. The second method provides more control, but you will need to login to the client area and then click the link to open a ticket.

Call Us: Depending on your location we offer a number of support phone numbers which may be useful to you. Please call the number most suitable to you.